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INSIGHTS

Sharing expertise, commentary and our clients' successes to drive the new era of healthcare technology

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The journey ahead: Altera’s dedication to empowering patients with innovative solutions

Ben Scharfe | April 2025

When patients are inspired and feel confident to manage their health, they are empowered to achieve greater outcomes. In this blog, Ben Scharfe shares Altera’s dedication to improving the patient experience.

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Glossary Terms

User Interface (UI)

The means by which users interact and use a specific mode of technology; In healthcare, this refers to the EHRs screens and technological functions within the software solution.

Enterprise Resource Planning (ERP)

A healthcare solution to help manage organizational processes and resources, i.e., to track inventory, manage billing, schedule staff shifts and appointments, order supplies.

Clinician Burnout

A condition caused by long‑term stress exposures, which can lead to emotional exhaustion as well as feelings of lacking empathy and decreased personal achievement; It is a condition that affects all specialties and all practice settings.

Revenue Leakage

Instances in which revenue is unduly missed due to avoidable actions and errors.

Downtime

Refers to periods of full or partial EHR system unavailability.

Care Coordination

The act of deliberately organizing patient care activities so that critical patient information is readily shared among all participants concerned with a patient’s care, with the goal of driving safer and more effective care.

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