A senior business and technology leader with more than 15 years of customer-facing experience delivering sales, professional services, technical support and customer success to various healthcare organizations, Jay has a proven track record of implementing business strategies to drive revenue growth and profitability, enable customer success and build enduring organizations. At Altera, Jay leads a global team of more than 2,100 individuals working every day to help hospitals and health systems support their infrastructure, applications, revenue-cycle, project delivery, strategic leadership and planning. Prior to his career in vertical market software, Jay served several years in the United States Navy. He’s obtained a Master of Business Administration and a Master of Science in Information Technology.