At Altera Digital Health, we’re committed to excellence, both in the work we do and how we connect with our clients, who serve patients and communities around the world. This October, we were fortunate to meet with a portion of our clients in Atlanta, Georgia, to embody our values and share them with those we serve.

An Altera client, Christine Pillsbury, who works as the Director of IT at Monadnock Community Hospital, shared these thoughts on HCTC 2024, “I made some suggestions for improvements last year, and I actually saw them in one of our roundtable discussions. And I heard one of my colleagues say that was one of the valuable sessions they attended today. So, there’s value in just collaboration here, and you have the resident experts sitting at the table next to you, and I feel fortunate to be here.”

“I made some suggestions for improvements last year, and I actually saw them in one of our roundtable discussions. And I heard one of my colleagues say that was one of the valuable sessions they attended today. So, there’s value in just collaboration here, and you have the resident experts sitting at the table next to you, and I feel fortunate to be here.”

Meeting with our clients at HCTC helped us ensure that they are maximizing our solutions’ capabilities and, through our culture of communicating and sharing knowledge, that we are creating opportunities for them to learn best practices from one another, as well as from Altera experts. We celebrate this time together and are excited to share a high-level overview of the event for those who could not attend.

Pre-conference Session

As we kicked off HCTC, the conversation began with several discussions on the future of healthcare. A standout for our clients was our panel on AI, where Altera and KLAS joined forces to discuss the potential benefits and risks of AI in the future of healthcare technology. Further conversations included topics ranging from cybersecurity to maintaining independence, and a look back at two years of Altera and the road ahead.

Paragon®

Clients, alongside the Paragon® team, delighted in the opportunity to share the excitement for the release of Paragon® Denali, welcoming a new chapter for the solution. The Paragon team shared the outlook for 2025 and prepared clients for what to expect, including details regarding the deployment of Denali, the security benefits of Denali and Azure, as well as new modules that will be available as we continue to enhance the Paragon experience.

Sunrise

Eager to meet with their clients at HCTC to communicate best practices, the Sunrise™ team shared tips and tricks to enhance clients’ utilization of different features and functionalities, furthering clients’ understanding of the solution. By conducting sessions aimed at optimizing existing Sunrise workflows and discussing key updates to the Sunrise blueprint, the team reviewed the solution with attendees at length. In addition, the team highlighted enhancements to Sunrise™ Financial Manager, Registration, Scheduling, Rx Writer and Sunrise™ Ambulatory Care, alongside many other important upcoming features and functionalities. Lastly, the Sunrise team would like to thank participants for sharing feedback at their multiple roundtables, holding true that the opportunity to communicate and share knowledge is at the heart of HCTC.

TouchWorks EHR

Attendees explored the future of TouchWorks® EHR as the team shared best practices and strategies. These clients eagerly engaged with peers and leaders from renowned healthcare organizations from across the country to exchange ideas and build relationships, while engaging in dialogue about our regulatory environment and learning directly from our experts on ease-of-use. The TouchWorks EHR team was thrilled to share a detailed overview of the new AI-enabled Note feature and connect with clients on their perspectives on the future of healthcare.

Ventus

Energized by meeting in-person with clients, the Ventus team provided in-depth insights on revenue cycle solutions, detailing key benefits and functionalities. In addition, the team facilitated breakout sessions focused on revenue optimization, user experience improvement and roadmap updates to provide opportunities for deeper dives within Ventus. Throughout the event, clients exchanged best practices, and the Ventus team was thrilled to connect with them. The collaborative energy of HCTC was palpable as attendees discussed new ideas and strategies.

Looking ahead

And lastly, we’re thrilled to announce the details of HCTC 2025, which will be held at the Gaylord Pacific in San Diego, CA, on December 2–4, 2025. Altera is dedicated to fostering collaborative and learning environments with our clients and is thrilled to continue this effort in 2025. We encourage all clients to join us at HCTC 2025.